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World-Class Faculty Lead Outstanding Health Informatics Program

Our faculty brings a wealth of knowledge and insight to The University of Scranton’s online MS in Health Informatics program. Comprised of top-tier, professionals, our faculty understands the real-world challenges you will face as a healthcare leader. Their first-hand experience in solving complex healthcare problems is reflected in their lectures, instruction and assigned coursework. Under their guidance, you will become the health informatics expert your organization needs.

Margarete Zalon, PhD, RN, ACNS-BC, FAAN

Program Director, Graduate Program in Health Informatics; Professor of Nursing
Expertise: Adult-Gerontological Nursing, Research, Delirium, Health Policy

Dr. Margarete Zalon has been a member of the faculty at the University of Scranton for over 30 years and has served as the director of the health informatics program since its inception. Dr. Zalon is certified as an adult clinical nurse specialist and has taught courses in adult health nursing, leadership, professional issues, and policy at the undergraduate, master’s and doctoral level in the nursing. She teaches the population health course in the health informatics program.

She has served in leadership roles on numerous boards, including the American Nurses Association (ANA), vice-president of the American Nurses Credentialing Center, president of the American Nurses Foundation and president of the Pennsylvania State Nurses Association. Currently, she is the president of the Nursing Foundation of Pennsylvania. Her research on and advocacy for vulnerable elders has led to numerous presentations at the national and international level with over 65 publications in scholarly and professional journals and 18 book chapters. Her research has been funded by the National Institute of Nursing Research and published in leading journals including Nursing Research, Applied Nursing Research, Journal of Nursing Scholarship, Journal of Nursing Measurement, Pain, Pain Management Nursing, and the Journal of Gerontological Nursing. She is fellow of the American Academy of Nursing and a member of its Acute and Critical Care Expert Panel. Her advocacy work has impacted professional practice and policies globally. Her recent research focuses on the prevention of delirium in hospitalized elders, and delirium descriptors in the electronic health record. She is co-editor of Nurses Making Policy from Bedside to Boardroom. This practical book, designed to help nurses develop critical health policy skills to advocate for patients from the bedside to the larger political arena, received the American Journal of Nursing 2019 Book of the Year Award second place category in history and public policy. Dr. Zalon is a recipient of the Duke University School of Nursing Distinguished Alumna Award and the Pennsylvania State Nurses Association Nursing Education and Distinguished Nurse Awards. She is the first recipient of the University’s Excellence in Graduate Teaching Award and a recipient of the Provost’s Faculty Enhancement Interdisciplinary Award. Dr. Zalon is committed to ensuring that students have transformational learning experiences as they progress through the health informatics program.

Dr. Zalon earned her doctoral and master’s degrees in nursing from New York University and her bachelor’s degree from Duke University.

William Miller, Ph.D., MHA

Faculty Specialist, Department of Health Administration and Human Resources
Expertise: Quality and Operations Management, Patient Access, and Population Health

William Miller, Ph.D., MHA received his B.S. in Health Science from Lock Haven University of Pennsylvania, his MHA from The Pennsylvania State University, and his Ph.D. in Human Development – Health Promotion from Marywood University. He has over 20 years of customer service and leadership experience in both not-for profit and for-profit organizations where he has assumed various roles encompassing general management and oversight, marketing, staff development, budgeting, and client relationship management. In addition, he has experience as both an administrator and instructor in higher education, especially in the distance education and online teaching environment.

Dr. Miller has publication, poster, and presentation experience and has held adjunct faculty appointments with The Geisinger Commonwealth School of Medicine, Marywood University, and Wilkes University. His research interests are patient access to care and the effect of population health on the costs of healthcare (both of which are deeply impacted by the use of health informatics and analytics). He is currently the Program Director for the Telehealth Intervention Programs for Seniors [TIPS], a high-tech, high-touch, grant-funded collaboration between the University of Scranton, United Way of Lackawanna and Wayne Counties, West Chester Public Private Partnership, and PACE University. The program is designed to utilize technology to remotely monitor patients aged 65+ with two or more chronic health conditions to assist the patients in self-managing chronic conditions, avoid unplanned emergency and medical visits, and reduce medical expenses.

Mary Jane Hanson, PhD, CRNP, CNS, FNP-BC, FAANP

Professor, Director of the Graduate and Doctor of Nursing Practice Programs
Expertise: Current Issues in Health Care, Family Nurse Practitioner Theory and Practice, Epidemiology

Dr. Mary Jane Hanson has served as the nursing graduate program director at The University of Scranton since 1996. Her teaching in the health informatics program focuses on the U. S. healthcare system. She is certified as a family nurse practitioner, adult heath clinical nurse specialist, and adult nurse practitioner. Dr. Hanson has over 30 years of clinical practice experience and currently practices as a nurse practitioner at Lehigh Valley Physicians Group Family Practice in Lehighton, PA. Additionally, she has served in the hospital setting as a director of quality improvement, director of education, clinical nurse specialist, and nurse manager. Dr. Hanson has secured more than $3.5 million in grant funding for the nursing program and students at Scranton since 1997. She has published over 30 peer-reviewed papers in professional journals and has presented papers at numerous national and international conferences. Her area of research expertise is cigarette smoking behavior among white and minority adolescents and teens, for which she has received National Institutes of Health grant funding. She is a founding member of the Society for Research on Nicotine and Tobacco. Dr. Hanson serves on the Board of Commissioners for the Commission on Collegiate Nursing Education – currently as chairperson, and as co-chair of the Substantive Change Review Committee. She earned her Ph.D. and master's degrees in nursing from the University of Pennsylvania and her bachelor's degree Magna cum laude from Cedar Crest College. Dr Hanson is the recipient of numerous awards and honors including the prestigious Marion R. Gregory Outstanding Dissertation award from the University of Pennsylvania School of Nursing; a Distinguished Scholar award from the University of Massachusetts – Boston; the Provost Enhancement Award for Excellence in Scholarly Publication from the University of Scranton, and in 2018 she was inducted as a fellow into the American Academy of Nurse Practitioners.

Satya Prattipati, PhD

Associate Professor, Operations and Information Management
Expertise: ERP, Management Information Systems, Entrepreneurship

Satya Prattipati is an associate professor and the director of the enterprise resource planning (ERP) program in the Kania School of Management at The University of Scranton. His teaching in the health informatics program focuses on trends in health informatics. He has a PhD in Management Information Systems from the University of Buffalo. He earned his BS from Andhra University and his MBA from the Indian Institute of Management. His PhD dissertation explored the relationship between computerization and hospital costs. He teaches courses in the ERP, information systems, and entrepreneurship areas. He has published and presented dozens of scholarly papers in several peer reviewed journals and academic conferences. Dr. Prattipati has an active research interest in areas such as block chain technologies, the use of information technologies in healthcare, and the impact of information technologies on inclusive growth. His current research interests are in the areas of adoption of Electronic Medical Records (EMRs), and the impacts of Information Technologies (IT). He is also the faculty coordinator for the SAP University Alliance. Dr. Prattipati has been living in Northeast Pennsylvania for over 30 years.

Steven J. Szydlowski, D.H.A., MBA, MHA

Associate Professor, Health Administration
Expertise: Global Health, Health Administration, Community Health

Dr. Steven Szydlowski is director of the Health Administration master’s degree program and Associate Professor. Dr. Szydlowski has held executive positions at a community hospital, an integrative medicine clinic, and physician group practices, and works with the Healthy Northeast Pennsylvania Initiative. He is the director of the MHA program. Dr. Szydlowski has written and presented about global health issues, healthcare management, and community health. He has been published in scholarly and professional journals and served on panels at international academic and practitioner conferences. He has facilitated management development and strategic planning workshops internationally.

Dr. Szydlowski received his doctorate in health administration and leadership from the Medical University of South Carolina and his MBA, MHA and bachelor's degree from The University of Scranton.

Beth Elias, PhD, MS, FHIMSS

Adjunct Faculty, Health Informatics
Expertise: Healthcare Information Technology, Electronic Medical Records

Dr. Elias teaches the introductory and the capstone courses in health informatics. Dr. Elias completed her PhD in Instructional Technology at the Curry School of Education at the University of Virginia with a research focus on User Satisfaction with Healthcare Information Systems. Dr. Elias also received a MS in the Management of Information Technology from the McIntire School of Commerce at UVA and a BS in Computer Science from the State University of New York Institute of Technology. Prior to returning to graduate school she worked as a computer systems and information engineer primarily in healthcare and biomedical research. Her research interests include the effective use of information technology in healthcare such as point-of-care testing devices and electronic medical records. Dr. Elias is an active member and fellow of the Healthcare Information and Management Systems Society (HIMSS). She has served as domestic co-chair for the TIGER Community International Committee. In this role, she collaborated with health informatics leaders from around the world in in a project funded by the European Union to develop an international framework for core competencies in health informatics, which is now being used to shape health informatics education globally. She is a recipient of University of Scranton Provost’s Adjunct Faculty Award for Excellence in Teaching.

Dr. Elias has authored peer-reviewed publications, book chapters and presented at national and international meetings. Her articles have been published in Studies in Health Technology and Informatics, Journal of Professional Nursing, Journal of Nursing Administration, American Journal of Medical Quality, Journal of Interprofessional Care, and CIN: Computers, Informatics, Nursing. She is a peer reviewer for five informatics journals. Dr. Elias has experience teaching informatics at the graduate level in schools of nursing as well as in health informatics programs.

Dr. Elias is committed to the empowerment and transformation that comes from education. She believes in bringing educational opportunity to those who can most benefit from it and in supporting a diverse student population in achieving their educational goals.

Richard M. Plishka, MBA, MS

Associate Professor, Chair, Computing Sciences
Expertise: Computer Networks, Network Security, Digital Privacy, System Interoperability

Professor Plishka is an Associate Professor and Chair of the Computing Sciences Department at the University of Scranton where he joined the faculty in 1987.  With over four decades of industrial and educational experience, his teaching has focused on a breadth of computing-related subjects including software development, networks and security, and digital privacy.  His consulting experiences range from small software development firms and hospital systems, through major defense contractors. His current research interests focus on privacy, confidentiality, and security as it relates to digital technology and the Internet.  Professor Plishka earned an MBA and M.S. in Computer Science from Syracuse University in 1977 as well as a B.S. in Computer Science from the University of Scranton.

Robert McCloskey, Ph.D.

Assistant Professor, Computer Sciences
Expertise: Computer Programming

Robert McCloskey is an assistant professor in the Department of Computing Sciences, where he has been teaching since 1991. He earned his PhD in computer science from Rensselaer Polytechnic Institute in 1993. McCloskey has published papers in peer-reviewed professional journals and has presented at professional conferences. He is the long-time director of the University's annual computer programming contest for high school students. His research interests include formal languages, parsing, automata, and algorithms. McCloskey is a member of the Association for Computing Machinery (ACM).

Jason Washo, MSSE

Adjunct Faculty, Health Informatics
Expertise: Healthcare Software Development and Integration, Healthcare Information Technology, Electronic Medical Records

Jason Washo’s teaching focuses on computational thinking and software development. He is the principal and chief Architect of Sho Technology Solutions, LLC in Scranton, PA. Started in 2015, Sho provides a variety of services including custom software and mobile application development, consulting, and platform maintenance for a variety of industry verticals, including but not limited to health care, finance, information management, insurance, and oil and gas. Sho also provides software and hardware retail and develops its own software products. Jason works closely with a range of businesses from small local shops to Fortune 500 companies. He has nearly 20 years of experience in information technology and senior leadership, managing teams both in the United States and internationally. A native of Scranton, Pennsylvania, Jason graduated from Bishop Hannan High School and received a Bachelor of Science in Information Technology and Network Engineering from Keystone College. He received a Master of Science in Software Engineering from the University of Scranton. Jason is an honorary member of the Upsilon Pi Epsilon (UPE) International Computer Science and Delta Mu Delta Business honors societies.

“In my professional career, there has always been a great divide between technology and operations. I love teaching technology in the University of Scranton’s Health Informatics program because I can participate in helping to bridge that gap. We now live in a world where it’s imperative to know the details in the technology in whatever position you are in.” – Jason Washo

Jason believes that Northeast Pennsylvania is a great place for technology growth and is invested into the region both personally and professionally. The surrounding Universities, a thriving business community, lower cost of living in a beautiful area, and proximity to major metropolitan cities makes NEPA a nice place to run a technology business and grow both personally and professionally. Jason serves on the board of trustees at Keystone College, board of directors for TecBridge and Skills in Scranton and serves on the advisory board for the University of Scranton Entrepreneurship programs. He is involved with and committed to many local non-profit organizations.

Build an extraordinary career with a master’s in health informatics. Request more information about The University of Scranton’s online MS in Health Informatics or speak with a Program Manager at 866-373-9547.