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HAD 500 Health Care Organization Administration

Analyze, understand and improve how health care organizations perform.

8 weeks

Analyze, understand and improve how health care organizations perform.

An organization is only as good as its ability to evolve and few industries change as quickly and as radically as health care. In HAD 500 Health Care Organization Administration, you’ll draw from organization theory, management science, systems theory, sociology, and psychology. In doing so, you’ll develop a thorough understanding of issues affecting hospitals, nursing homes, public health departments and other types of health care organizations.

Course Overview

As you consider what an organization is, the structural dimensions of organizations, and contingency factors that affect how managers design their organizations, you’ll study the open systems approach to understand how organizations interact with their external environment. You’ll also examine organizational performance and gain insight into mission, goals, and competitive strategies.

Benefits of Conflict and Power

Analyze the nature of conflict in organizations and discover how health care managers can use power to resolve conflict in HAD 500.

All organizations must interact with other entities, as well as with an ecosystem of organizations. This is especially true regarding supply chains and resource acquisition. Throughout the course, you’ll learn how managers form inter-organizational relationships that often require extensive collaboration. You’ll also view technology from the perspective of a manager. If an organization’s design does not fit well with technology, then performance, effectiveness, and efficiency suffer. In addition to the importance of effective technology design, you’ll also study coordination among departments based on workflow and interdependence.

Organizations go through stages of a life cycle, and each stage requires different information systems, control, structure, and design. You’ll look at the organizational life cycle, predictable crises that arise at each stage, and how you, as a manager, must adjust your organization to survive. You’ll learn how to analyze culture in an organization and how to develop culture to fit and support the organization's mission and goals.

In an organization, both individual and group processes inform decisions. You’ll examine several different decision processes and learn the guidelines for when each one is appropriate. Conflict is inevitable in an organization and managers use power and politics to resolve conflict. You’ll examine sources of power and how power is acquired, then used to resolve conflicts.

Sample Assignment

Choose an existing health care organization and compile an in-depth analysis and description of it, covering areas from strategy, decentralization, size and culture to structure, task environment, niche, life cycle and more.

Course Topics

Throughout each week of the course, you will focus on a core topic or theme. Sample topics are listed below and are subject to change based on the instructor.

  • Organizations and Organization Theory
  • Strategy-Design-Structure-Effectiveness
  • External Environment and Inter-Organizational Relationships
  • Manufacturing/Service Production Technology
  • IT, Size, and Life Cycle
  • Organizational Culture, Ethics, Innovation, and Change
  • Decision-making Processes
  • Conflict, Power, and Politics

What You'll Learn

In HAD 500, you’ll build a foundation of knowledge about organization and administration, with special interest in health care organizations.

  • Apply fundamental principles, concepts, generalizations, theories, and tools of organization and management.
  • Understand how organization theory, principles, and concepts affect organizational performance.
  • Realize how the external environment impacts organizations.
  • Use management and organization concepts for problem diagnosis, problem solving, and decision making.
  • Possess skills, competencies, values, and points of view needed in a managerial role.
  • Develop an integrated view of organization and management.
  • Create new ways of thinking about health care organizations and how to manage them.

Learn More

For more information about this course or other courses in The University of Scranton’s online Master of Health Administration degree, request more information or call us today toll-free at (866) 373-9547.

The content presented on this page is representative information for example purposes and is subject to change as course and student needs change over time.