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HAD 512 Medical Practice Administration

Be the business mind behind a physician group practice.

8 weeks

There was a time when a doctor’s office was manned by one physician and a small staff consisting of, perhaps, a nurse, a receptionist and a bookkeeper. That type of office is disappearing. Now we see mergers and acquisitions of medical practices. Hospital-based medical systems are creating accountable care organizations (ACOs) and medical homes. What was once a small office is now an enterprise that must be run as a complex business with multiple stakeholders.

Course Overview

In HAD 512 Medical Practice Administration, you’ll refine skills in working with other professionals through case analysis, group discussion, collaborative projects and oral presentations. In examining the organization of medical group practices, you’ll recognize their functional departments, structures, characteristics and methods of governance. You’ll explore several service structures and appreciate how each interacts with hospitals.

Whether a multispecialty or single-specialty group practice, physician leadership is a critical factor for success. You’ll discuss ways to ensure positive relationships between physician leaders and other physicians and staff. The legal and labor law environment influences recruitment and hiring practices, employee education and training, and performance evaluation and you’ll review these human resources functions. You’ll also examine compensation and retirement plans in detail.

Sample Assignment

You’ll conduct a structured interview with a medical group practice administrator or medical group practice physician. You’ll prepare a final report summarizing your key findings, opinions and ideas. This report will also include a reflection section on key points and any changes in your thinking.

As a medical practice administrator, you’ll be responsible for marketing efforts. You’ll learn how consumer behavior is influenced through effective marketing, as well as how to differentiate quality, access and price, and how to measure customer satisfaction.

Finance and operations are key departments for an administrator to understand and manage. You’ll examine topics ranging from billing, coding and reimbursement to benchmarking and collections. You’ll review accounting, budgeting and planning and appreciate the importance of financial statements, taxes and cash flows. In addition, you’ll address the use of health care information technology, electronic health records and other tools. Risk management methods and regulatory compliance will become part of your knowledge base as you analyze the areas of medical malpractice, insurance coverage and litigation.

Course Topics

Throughout each week of the course, you will focus on a core topic or theme. Sample topics are listed below and are subject to change based on the instructor.

  • Introduction
  • Physician Leadership and Human Resources Management in Group Practice
  • Marketing, Public Health and Practice Management
  • Financial Management and Health Information Technology
  • Legal Issues and Physician Compensation
  • Regulations and Compliance
  • Benefits Management and Malpractice
  • Physician-Hospital Partnerships and Facility Design

What You'll Learn

You’ll gain insight into the organization structure and operations of medical group practice in HAD 512.

  • Apply models of medical practice and legal structures in the health care system.
  • Integrate principles, concepts, theory and terms regarding medical group practice.
  • Know the basics of billing, coding and reimbursement in medical groups.
  • Resolve needs, problems and issues in medical practice management.
  • Use legal, financial and operations knowledge in a group practice setting.
  • Comprehend credentialing, administration and governance related to practice management in applied settings.
  • Develop an understanding of physician reimbursement and IS/IT systems in practice management.
  • Appreciate physician training, education, roles and responsibilities in health care services and systems.
  • See how knowledge gained in physician practice management relates to problems and issues in other health care settings.
  • Devise operative strategies in physician practice management.
  • Apply leadership theories and principles used in physician practice management settings.
  • Demonstrate skills in planning, organizing and operating medical group practices.

Learn More

In HAD 512, you’ll examine essential components of medical practice administration. For more information about this course or other courses in The University of Scranton’s online Master of Health Administration degree, request more information or call us today toll-free at (866) 373-9547.

The content presented on this page is representative information for example purposes and is subject to change as course and student needs change over time.