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MGT 505 Organizational Behavior

Develop your managerial skills so you can build and promote a positive, productive culture in the workplace.

8 weeks

What makes you tick? What makes the person in the next office tick? Differences in behaviors, personalities, and temperaments can cause friction in the office, but if properly understood, they can also be leveraged to create a productive, cohesive, self-actualizing and dynamic workforce.

Sneak Peak

In MGT 505, you’ll build communication, leadership, stress management and influence skills.

Supportively← →Un-supportively
Using Influence Strategies
Effectively← →Ineffectively
Diagnosing When Teambuilding Is
Needed← →Not Needed
Knowing When To
Delegate← →Empower
Handling Stress Better By
The Cause
← Temporary →

Course Overview

We all possess traits that seem ingrained into our personalities. Managers interact daily with employees’ diverse behaviors and personality types. In this course, you’ll learn how to improve your workers’ performances and help them grow as individuals by improving your behavior as a manager. Socrates advised, “Know thyself” and this course focuses on boosting your self-awareness and emotional intelligence. You’ll focus on better self-management and more through skills-based active learning in a number of areas.

  • Developing self-awareness
  • Handling stress
  • Solving problems analytically
  • Creative problem solving
  • Coaching
  • Counseling
  • Supportive communication
  • Gaining power and influence
  • Motivating others
  • Empowering and delegating
  • Building effective teams
  • Teamwork
Your Flex Fit

Where does this course fall in your Flex curriculum?
MGT 505 is one of two Management and Marketing core courses from which you can choose.

You’ll develop better stress management skills by first understanding what causes stress. Ways to eliminate stressors range from improving time management abilities to working better in collaborative situations. As you learn how to remove or overcome your sources of stress, you’ll find ways to become more resilient in the face of stressors you can’t avoid.

As rational as we all try to be, intuition or “gut” plays a larger role in decision making than you might think. You’ll come to realize that intuition and emotion can be harnessed for creative problem solving, the source of innovation. From forming groups to optimize creativity to understand the personality traits involved in creativity, you’ll be better able to break through conceptual blocks that rational thought can’t affect.

All managing requires communication. Poor communication leads to poor performance and low morale. You’ll learn coaching and counseling techniques that will enable you to engage in supportive communication that builds and strengthens your relationship with your employees and their synergy as a team.

Sample Assignment

Practice a 20-minute self-awareness exercise daily and write weekly reflections about the process.

You’ll focus on political competence to garner the skills needed to gain power and influence and use it to influence positive outcomes. Motivating your employees is one way to leverage power for the good. You’ll learn the keys to motivating high performance.

  • Conducive work environment
  • Organizational culture
  • Interaction with employees
  • Individual job structures
  • Discipline and reward systems
  • Clear, measurable goals and regular feedback

Gaining power is one thing. Giving it up is another. You’ll come to appreciate the importance of empowering and delegating and see that by giving power away, you can gain even more. By exploring your own behaviors, you’ll learn how to empower and engage others.

Sample Course Topics

  • Self-Awareness
  • Managing Stress
  • Creative Problem-Solving
  • Communicating Supportively
  • Gaining Power and Influence
  • Motivating Others
  • Empowering and Delegating
  • Building Effective Teams and Teamwork
What role — if any — should emotions and intuition play in business decision-making?

Explore this and more in MGT 505.

What You’ll Learn

Through MGT 505, you’ll become more aware of your behavior and better able to behave effectively in work situations and with people. You’ll gain more accurate insight into others and their behaviors.

  • Recognize why you want power and, when you have power, how you use it.
  • Know the major obstacles to effective interpersonal communication.
  • Explore the three personality traits involved in creativity.
  • Learn the skills that are most important for effective management.
  • Understand your management style better, including how others see you.
  • Determine which stress-reducing practices or techniques would most benefit you.
  • Examine the principles of supportive communication.

Learn More

Bringing out the best in and creating opportunity for employees is the sign of real leadership. For more information about The University of Scranton’s online Master of Business Administration degree, request more information or call us today toll-free at (866) 373-9547.

The content presented on this page is representative information for example purposes and is subject to change as course and student needs change over time.