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World-Class Faculty Lead Outstanding Health Informatics Program

Our faculty brings a wealth of knowledge and insight to The University of Scranton’s online MS in Health Informatics program. Comprised of top-tier, professionals, our faculty understands the real-world challenges you will face as a healthcare leader. Their first-hand experience in solving complex healthcare problems is reflected in their lectures, instruction and assigned coursework. Under their guidance, you will become the health informatics expert your organization needs.

William Miller, Ph.D., MHA

Interim Program Director and Professor, Graduate Program in Health Informatics
Expertise: Quality and Operations Management, Patient Access, and Population Health

William Miller, Ph.D., MHA received his B.S. in Health Science from Lock Haven University of Pennsylvania, his MHA from The Pennsylvania State University, and his Ph.D. in Human Development – Health Promotion from Marywood University. He has over 20 years of customer service and leadership experience in both not-for profit and for-profit organizations where he has assumed various roles encompassing general management and oversight, marketing, staff development, budgeting, and client relationship management. In addition, he has experience as both an administrator and instructor in higher education, especially in the distance education and online teaching environment.

Dr. Miller has publication, poster, and presentation experience and holds adjunct faculty appointments with The Commonwealth Medical College, Marywood University, and Wilkes University. His research interests are patient access to care and the effect of population health on the costs of healthcare (both of which are deeply impacted by the use of health informatics and analytics). He is currently the University of Scranton Faculty Liaison for the Telehealth Intervention Programs for Seniors [TIPS] program, a high-tech, high-touch, grant-funded collaboration between the University of Scranton, United Way of Lackawanna and Wayne Counties, West Chester Public Private Partnership, and PACE University. The program is designed to utilize technology to remotely monitor patients aged 65+ with two or more chronic health conditions to assist the patients in self-managing chronic conditions, avoid unplanned emergency and medical visits, and reduce medical expenses.

Margarete Zalon, Ph.D., RN, ACNS-BC, FAAN
(On Sabbatical)

Program Director and Professor, Graduate Program in Health Informatics
Expertise: Adult-Gerontological Nursing, Research, Health Policy

Dr. Margarete Zalon is certified as an adult clinical nurse specialist. She has served on numerous boards, including the American Nurses Association (ANA) and as vice-president of the American Nurses Credentialing Center. She is a past president of the Pennsylvania State Nurses Association and received its Nursing Education and Distinguished Nurse Awards. Dr. Zalon is also a past chairperson of the American Nurses Foundation Board of Trustees, the charitable arm of the ANA. Her research on and advocacy for vulnerable elders have translated into numerous presentations at the national and international level and over 65 publications in scholarly and professional journals and 10 book chapters. Her research has been published in leading journals including Nursing Research, Applied Nursing Research, Journal of Nursing Scholarship, Journal of Nursing Measurement, Pain, Pain Management Nursing, and the Journal of Gerontological Nursing. She is a member of the American Academy of Nursing's Acute and Critical Care Expert Panel. Her advocacy work has impacted professional practice and policies globally. Her recent research has focused on the prevention of delirium in hospitalized elders. She is co-editor of Nurses Making Policy from Bedside to Boardroom. This practical book is designed to help nurses develop critical health policy skills to advocate for patients from the bedside to the larger political arena.

Dr. Zalon earned her doctoral and master's degrees in nursing from New York University and her bachelor's degree from Duke University.

Yadong Bi, Ph.D.

Professor, Computing Sciences
Expertise: Computer and Information Literacy, Computer Architecture, Operating Systems, Real-Time Systems, Database Systems, Interactive and Time Critical Systems

Dr. Yadong Bi is a professor in the Department of Computing Sciences where he has been teaching since 1991 when he completed his doctorate. He has served as the director of the Master of Science in Software Engineering graduate program for almost 20 years. He has published papers in peer-reviewed professional journals and presented at professional conferences. Dr. Bi has collaborated with other faculty and local companies and received grants for various research projects. His research interests include software engineering, database systems, operating systems, real-time systems, and mobile application development. Dr. Bi is a member of the Computer Society of the Institute of Electrical and Electronics Engineers (IEEE) and a member of the Association of Computing Machinery (ACM).

Dr. Bi earned his Ph.D. in computer science from the University of Illinois at Chicago, and his master's and bachelor's degrees in computer science and engineering from Northeast University of Technology, Shenyang, PR China.

Mary Jane Hanson, Ph.D., CRNP, CNS, RN

Professor, Director of the Graduate Program in Nursing
Expertise: Current Issues in Healthcare, Family Nurse Practitioner and Clinical Nurse Specialist Theory, Pharmacology

Dr. Mary Jane Hanson has served as the nursing graduate program director at The University of Scranton since 1996. She also practices as a nurse practitioner at Penn-Kidder Medical Center in Albrightsville, PA. Dr. Hanson has secured more than $3 million in grant funding for the nursing program and graduate student traineeships since 1997. She has published over 30 papers in peer-reviewed and professional practice journals, and has presented at numerous national and international conferences. Her area of research expertise is cigarette smoking behavior among white and minority adolescents and teens. Dr. Hanson earned her Ph.D. and master's degrees in nursing from the University of Pennsylvania and her bachelor's degree from Cedar Crest College.

Paul M. Jackowitz

Assistant Professor, Computing Sciences
Expertise: Computational Thinking, Computer Organization and Architecture, Computer Science Education, Programming Languages, Software Engineering Fundamentals

Professor Paul M. Jackowitz joined the faculty of the University of Scranton in 1982 and since then has taught a wide variety of courses as a member of the Department of Computing Sciences.  He regularly teaches the introductory course in Computer Science for first-year students, along with teaching required courses for majors at the Sophomore and Junior levels.  Additionally, he has taught in the Master of Science in Software Engineering program for over twenty years, and has advised numerous graduate Thesis Projects.  Recently he has collaborated with departmental colleagues and with members of the Department of Communication in the development of innovative courses for first-year students as part of the Eloquentia Perfecta General Education initiative.

Professor Jackowitz is a member of the Computer Society of the Institute of Electrical and Electronics Engineers (IEEE) and a member of the Association of Computing Machinery (ACM), and holds certifications from The Institute for Certification of Computing Professionals (ICCP).

Professor Jackowitz earned a M.S. in Computer Science from Rensselaer Polytechnic Institute and completed additional study in Electrical, Computer and System Engineering also at RPI.  He earned a B.S. in Computer Science from the University of Scranton in 1977.

Satya N. Prattipati

Associate Professor and Program Director, Enterprise Resource Planning
Expertise: ERP,
Management Information Systems, Entrepreneurship

Satya Prattipati is an associate professor and the director of the enterprise resource planning (ERP) program in the Kania School of Management at The University of Scranton. He has a Ph.D. in Management Information Systems from the University of Buffalo and an MBA from the Indian Institute of Management, Calcutta. His Ph.D. thesis explored the relationship between computerization and hospital costs. He teaches courses in the ERP, Management Information Systems, and Entrepreneurship areas. His current research interests are in the areas of adoption of Electronic Medical Records (EMRs), and the impacts of Information Technologies (IT).

Steven J. Szydlowski, D.H.A., MBA, MHA

Associate Professor, Health Administration
Expertise: Global Health, Health Administration, Community Health

Dr. Steven Szydlowski is director of the Health Administration master’s degree program and Associate Professor. Dr. Szydlowski has held executive positions at a community hospital, an integrative medicine clinic, and physician group practices, and works with the Healthy Northeast Pennsylvania Initiative. He is the director of the MHA program. Dr. Szydlowski has written and presented about global health issues, healthcare management, and community health. He has been published in scholarly and professional journals and served on panels at international academic and practitioner conferences. He has facilitated management development and strategic planning workshops internationally.

Dr. Szydlowski received his doctorate in health administration and leadership from the Medical University of South Carolina and his MBA, MHA and bachelor's degree from The University of Scranton.

Daniel J. West, Jr., Ph.D.

Professor, Chairperson, Department of Health Administration and Human Resources
Expertise: International Healthcare, Globalization, Multiculturalism and Diversity Management, Healthcare Leadership

Dr. West is a professor and chairman of Health Administration in the Department of Health Administration and Human Resources at The University of Scranton. Dr. West has been a CEO for a hospital, medical practice and several healthcare businesses. He has over 30 years of healthcare management, consulting and leadership experience. He is a fellow of numerous prestigious academies including the American College of Healthcare Executives, American College of Medical Practice Executives, American Academy of Medical Administrators, and American College of Healthcare Administrators. He serves on numerous local and national boards including the Wright Center Institutional Review Board, Eastern Pennsylvania Healthcare Executive Network, the International Brain Trauma Association and the Behavioral Health Research Institute. Dr. West is board-certified in healthcare management and a certified healthcare consultant. He serves on the Board of Directors of Moses Taylor Hospital and the Susan G. Komen Northeastern Pennsylvania Affiliate.

Dr. West holds a professor in public health appointment at Trnava University, Slovak Republic and a visiting professor appointment at St. Elizabeth University in the Slovak Republic. He has been appointed as a research professor to the Center for International Health Services Research and Policy at Washington State University and currently serves on the Scientific Council for the School of Tropical Medicine at St. Elizabeth University. He was recently appointed Adjunct Faculty with the Department of Medicine, The Commonwealth Medical College, Scranton, Pennsylvania. In 2007, Dr. West received an Honorary Doctorate (Dr.h.c.) from St. Elizabeth University in Health & Social Sciences for his international leadership and research. His current international projects focus on activities in Africa, Mexico, Haiti, Georgia, Czech Republic and the Slovak Republic. He is the past-chair of the Global Health Management Faculty Forum for the Association of University Programs in Health Administration, and serves as chairman for the Accreditation Council, Commission on Accreditation of Healthcare Management Education (CAHME). He is chair-elect of the CAHME Board of Directors. He is president and chief executive officer of HTC Consulting Group, Inc.

Dr. West received his Ph.D., master's and bachelor's degrees from the Pennsylvania State University.

Beth Elias

Adjunct Faculty, Health Informatics
Expertise: Healthcare Information Technology, Electronic Medical Records

Dr. Elias completed her PhD in Instructional Technology at the Curry School of Education at the University of Virginia with a research focus on User Satisfaction with Healthcare Information Systems. Dr. Elias also received a MS in the Management of Information Technology from the McIntire School of Commerce at UVA in 2001 and a BS in Computer Science from the State University of New York Institute of Technology. Prior to returning to graduate school Dr. Elias worked as a computer systems engineer primarily in healthcare. Her research interests include the effective use of information technology in healthcare such as point-of-care testing devices and electronic medical records. Dr. Elias is a member of the Healthcare Information and Management Systems Society (HIMSS) and serves as a committee member for their User Experience Community. Dr. Elias has also authored peer-reviewed publications, book chapters and presented at national and international meetings. She has experience teaching informatics at the graduate level in schools of nursing as well as in health informatics programs.

Build an extraordinary career with a master’s in health informatics. Request more information about The University of Scranton’s online MS in Health Informatics or speak with a Program Manager at 866-373-9547.