Call Us 866-373-9547

Home > Online Master's in Healthcare Administration > Health Administration Graduate Program Faculty

Share this page:

Health Administration Graduate Program Faculty

Expert Faculty

The online MHA faculty is led by Department Chair Daniel West, MBA, JD who currently sits as a member of CAHME’s Board of Directors. Our faculty consists of top-tier, practicing industry professionals who understand the real world challenges you will face as a healthcare leader. Their first-hand expertise and experience in solving complex healthcare problems is reflected in their lectures, instruction and assigned coursework.

Daniel West, MBA, J.D.
Michael M. Costello, MBA, J.D.
Steven J. Szydlowski, M.B.A., M.H.A., D.H.A.
Rita DiLeo, RP(R), MPA
Peter C. Olden, Ph.D., MHA
Robert J. Spinelli, DBA, MPH
Sharon Falzone, Ph.D.
Joseph B. Fisne, M.S., CHP, CPHIMS
Kevin C. Flynn, DMH, FACHE
Timothy J. Holland
Maggie R. Koehler, MBA
William Miller, Ph.D., MHA
Terri F. Smith, Ph.D., SPHR, SHRM-SCP
Stacy M. Smulowitz, Ph.D., ABC
John P. Wiercinski, MHA, FACHE
Sean Youngblood, MHA
Ken Zula, Ph.D, SPHR

Daniel West, MBA, J.D.
Chairman, Department of Health Administration and Human Resources
Expertise: International Healthcare, Globalization, Multiculturalism, Diversity Management

Dr. West is President and Chief Executive Officer of HTC Consulting Group, Inc. He currently serves on the Board of Directors for the Commission on Accreditation of Healthcare Management (CAHME). He is a Certified Healthcare Consultant with the American Association of Healthcare Consultants, and board certified in healthcare management by the American College of Healthcare Executives. He is a dedicated and hardworking teacher, consultant and scholar who has achieved success and is recognized for his accomplishments in international healthcare projects and activities in Central Europe and Eurasia.

Dr. West has been a CEO for a hospital, medical practice and several health care businesses. In addition to 30 years of health care management, consulting and leadership experience, Dr. West maintains Fellowship with the American College of Healthcare Executives, American College of Medical Practice Executives, American Academy of Medical Administrators, American College of Health Care Administrators, American Academy of Behavioral Medicine, and Association of Behavioral Healthcare Management. He serves on the Board of Directors for the Health Care Management Forum of Northeastern Pennsylvania and the Regents Advisory Council for Northeast Pennsylvania. Other Board memberships include the Healthy Northeast Pennsylvania Initiative, Scranton Temple Residency Program, Medical Advisory Board of the International Brain Trauma Association, Scranton Temple Residency Program IRB, and the Behavioral Health Research Institute. He is recognized as in International Fellow at The University of Scranton and serves on several University committees.

Top of Page

Michael M. Costello, MBA, J.D.
Assistant Program Director, Department of Health Administration
Faculty Specialist, Department of Health Administration and Human Resources
Expertise: Health Care Law & Ethics, Health Economics, Long Term Care Administration

Michael M. Costello currently serves as a consultant to the Moses Taylor Foundation. He previously served as an executive with the Moses Taylor Health Care System, comprised of two acute care hospitals and a 65 physician multi-specialty group practice in Northeastern Pennsylvania. He is a fellow of the American College of Healthcare Executives. In addition to directing the online Master’s in Health Administration program, he is a member of the Board of Regents at The University of Scranton and formerly served as President of The University of Scranton Alumni Society.

Mr. Costello holds Bachelor of Science, Master of Arts, Master of Business Administration and a Juris Doctorate degree from Southland University. His teaching and publishing interests are in the areas of health law and policy, health economics, international health care, long term care administration and clinical and administrative ethics.

At The University of Scranton, he is a member of the order of Pro Deo et Universitate. He is a faculty inductee of Alpha Epsilon Alpha Communications Honor Society and Upsilon Phi Delta Honor Society for Health Care Administration. He is also an honorary inductee of Pi Alpha Alpha public administration honor society at Marywood University. He also received the Faculty Service Award from Hanley College and the Provost's Part-time Faculty Award for Teaching Excellence at The University of Scranton as well as the University's Frank O'Hara Award for university service. He is the author or co-author of more than 50 published articles and book chapters.

Top of Page

Steven J. Szydlowski, D.H.A., M.B.A., M.H.A.
Associate Professor, Health Administration
Expertise: Global Health, Health Care Management, Community Health

Steven J. Szydlowski completed his Master of Business Administration in 2000 and Master of Health Administration in 2001 from The University of Scranton. He received his Doctorate in Health Administration and Leadership at the Medical University of South Carolina. Steven held executive positions at a community hospital, integrative medicine clinic, and physician group practices and works with the Healthy Northeast Pennsylvania Initiative. He serves in faculty capacity at the University of Scranton and as MHA Program Director. He is interested in integrative medicine and community health research.

Steven writes and speaks about global health issues, health care management, and community health. He has contributed a portion of a book chapter for the first health management textbook in the Republic of Georgia. He has published in scholarly and professional journals and has given numerous presentations and served on panels at international academic and practitioner conferences. He has facilitated management development workshops and strategic planning sessions in several countries.

Top of Page

Rita DiLeo, RP(R), MPA
Faculty Specialist, Health Administration
Expertise: Interventional Radiology, Health Administration, Public Administration

Ms. DiLeo is a Registered Radiologic Technologist sub-specialized in interventional radiology. She graduated from The University of Scranton with a BS degree in Health Administration and earned an MPA from Marywood University. She has 23 years experience as a healthcare administrator working for hospitals, physician owned practices and freestanding imaging centers. She is the recipient of the Outstanding Student award for Radiologic Technology and a national award for excellence in marketing. Ms. DiLeo owned and operated a medical answering service and practice management company for several years. Ms. DiLeo is actively involved as a volunteer and committee member for community events. Currently, she coordinates fieldwork for MHA program as well as both the undergraduate HADM and HRS programs. She is the mother of two children.

Top of Page

Peter C. Olden, Ph.D., MHA
Professor, Health Administration
Expertise: Health Services, Health Administration, Healthcare Systems, Economics

Peter C. Olden earned an MHA at Duke University in the 1970s and worked as a hospital executive for fourteen years at a community hospital, teaching hospital, and regional medical center. In the 1990s, he earned a PhD in Health Services Organization & Research at Virginia Commonwealth University and began his academic career at The University of Scranton. Pete is currently a Professor. For eleven years he directed the Graduate Health Administration Program, and he has also served as Department Chair.

Dr. Olden has taught courses on healthcare management, strategic planning, economics, marketing, human resources, and the US healthcare system. His scholarship pertains mostly to managing healthcare organizations and preventive health. Dr. Olden has served on editorial boards and published in journals including Milbank Quarterly, Health Services Research, Journal of Healthcare Management, Health Care Management Review, Health Care Manager, and Journal of Health Administration Education. In 2011, he published an undergraduate textbook for health care management. He has presented at the Academy of Management, Association of University Programs in Health Administration, American Public Health Association, Academy Health, and in other countries. Pete is active in scholarly and professional associations and earned Fellowship in the American College of Healthcare Executives. He contributes service to health organizations and has provided volunteer service at local, state, and national levels.

Top of Page

Robert J. Spinelli, DBA, MPH
Assistant Professor, Health Administration
Expertise: Health Administration, Leadership & Finance, Health Care Systems

Dr. Robert J. Spinelli is presently an assistant professor in the Department of Health Administration and Human Resources at The University of Scranton. Dr. Spinelli currently serves as Director of the Undergraduate Program in Health Administration and teaches courses in Health Care Finance, Administration, Leadership, Planning, Marketing, and other Health Administration concentrations. He has been employed in the health care field all of his professional career and spent 26 years as a Hospital/Health Care System CEO. Dr. Spinelli's background and research interests are in the areas of Leadership and Finance and understanding how our nation should pay for the unique and innovative resources of the US Health Care System.

Dr. Spinelli received a DBA from Nova Southeastern University and an MPH from Columbia University. He also holds an MBA from The University of Scranton and a Bachelor’s degree in accounting from Temple University. Dr. Spinelli is active in the community and enjoys spending his spare time participating in youth sports activities with his children.

Top of Page

Sharon Falzone, Ph.D.
Adjunct Professor, Health Administration
Expertise: Information Technology Management, Health Systems, & Quality Improvement

Sharon Falzone, Ph.D., is an Adjunct Professor in the Health Administration Department at The University of Scranton. Dr. Falzone earned her Doctorate of Education with a Healthcare Concentration from Nova Southeastern University, in Fort Lauderdale, FL. She received her Masters of Science Human Resources Administration from the University of Scranton, Scranton PA, and a Bachelor of Science in Nursing, with an education concentration from State University of New York, Albany, NY.

Dr. Falzone has been teaching Graduate and Undergraduate Healthcare Administration for over twenty years. Her courses have focused on operations, information technology management, health systems, and continuous quality improvement, including computer lab application of information management quality tools, long term care administration, and research in health administration. She currently serves as the Director of Healthcare Quality for The Advocacy Alliance working on special interest development, implementation, joon, and teaching for professionals, paraprofessionals and provider staff in 38 counties in Northeastern, Eastern, and South Central PA. She has also been an International Lecturer for the National Health Management Center in the Republic of Georgia at T’Bilisi, focusing on marking, quality of healthcare delivery, and privatization. 

Top of Page

Joseph B. Fisne, M.S., CHP, CPHIMS
Adjunct Professor, Health Administration
Expertise: Information Technology Management

Joseph B. Fisne, M.S., CHP, CPHIMS, is an Adjunct Professor in the Health Administration Department at The University of Scranton. Professor Fisne earned his Bachelor of Science degree from the University of Scranton and a Master of Science degree in Management Information Systems from Marywood University. He is currently completing his Doctor of Business Administration degree from Walden University. Today, Professor Fisne is the Assistant Chief Information Officer and Vice President of IT at Geisinger Health System in Scranton, Pennsylvania.

Professor Fisne has a strong information technology background, holding a position as the Vice President and CIO at Pocono Medical Center in East Stroudsburg, Pennsylvania from 2010-2013, and as the Vice President and CIO at Community Medical Center from 1998-2010. His current and previous responsibilities include working with IT applications, maintaining operational and capital budgets, serving as Chairman of the CMCHS Information Systems Strategic Planning Committee, and administration of Information Systems, medical records, corporate compliance, and security. He has also served on the JCAHO Information Management Standards Committee. As Chief Information Officer, Professor Fisne established the first collaborate Administrative/Physician Information Systems Strategic Planning Process at CMCHS, developed and implemented five year strategic plans, developed and implemented the Picture Archiving Communications Systems PACS Strategic Plan for the Radiology department, and has chaired on the HIPAA Steering Committee, which developed an administrative simplification strategy, privacy plan, and security plan for the healthcare system. He currently teaches Healthcare Information Technology in the MHA program at the University of Scranton.

Outside of his hospital administrative work, Professor Fisne enjoys coaching little league baseball and serving as Scoutmaster for the Boy Scouts. Some of his interests include fly-fishing, camping, and golf.

Top of Page

Kevin C. Flynn, DMH, FACHE
Adjunct Professor, Health Administration
Expertise: Healthcare Leadership and Human Resources

Kevin C. Flynn, DMH, FACHE, is a clinical administrator at Albert Einstein Medical Center (AEMC) in Philadelphia. He is a career healthcare executive with thirty-six years of leadership experience in both acute-care and academic medicine positions. Before joining Einstein, Kevin served as president for the Healthcare Division at RCP Solutions in Dresher, PA. Prior to this, he held executive positions at the University of Pennsylvania Health System, The Children’s Hospital of Philadelphia, Temple University School of Medicine and Lehigh Valley Health Network (LVHN) in Allentown, PA.
During his career, Kevin served as the principle architect for the development and operation of LVHN’s Regional Heart Center, which was listed in U.S. News & World Report for Heart & Heart Surgery. He designed and opened two inpatient 24/7 physician hospitalist programs for LVHN and initiated and obtained Joint Commission accreditation for its Stroke Center. At Temple University, he expanded its Sports Medicine Program into the Philadelphia Archdiocesan High School network, embedding trainers into the schools’ athletic programs.

Kevin was elected to the American College of Healthcare Executives (ACHE) Council of Regents for Northeastern Pennsylvania serving from 2000 to 2005 and was a founding board member and treasurer for the Multiple Sclerosis Center of the Lehigh Valley. He is a senior fellow in the Panuska College of Professional Studies at The University of Scranton, where he has held a faculty appointment since 2003. Kevin was recognized as a visiting professor of public health at Saint Elizabeth University College of Health and Social Sciences in Bratislava, SK in 2011, where he has taught graduate level healthcare courses ranging from leadership to human resource topics.
Kevin earned his doctoral degree with distinction in Medical Humanities from Drew University in Madison, NJ, defending a dissertation on Medicine in Film: A Reflection on Society's Response to Healthcare. He also holds an M.A. in Theology from the University of Notre Dame, an M.S. in Health Administration from Saint Joseph’s University in Philadelphia, and a B.S. in Health and Physical Education from Penn State. Kevin serves on the Ethics Committee at AEMC and completed the Intensive Bioethics Course at the Kennedy Institute of Ethics in 2016. Kevin is board certified in healthcare management by the ACHE and achieved fellowship status with distinction in 2002.

Top of Page

Timothy J. Holland
Adjunct Professor, Health Administration
Expertise: Law and Healthcare

Timothy J. Holland is an Adjunct Professor in the Health Administration Department at the University of Scranton. Professor Holland earned a B.A from Mount St. Mary’s College, in Emmitsburg, MD with Magana Cum Laude status, and a Juris Doctor Degree from the Dickinson School of Law in Carlisle, PA. He is currently Of Counsel at The Perry Law Firm, L.L.C. and holds a Partnership/Shareholder status with Holland, Brady & Grabowski, P.C. and O’Malley & Harris, P.C. He is also Deputy Counsel for the Department of Auditor General in Harrisburg, PA.

Professor Holland holds membership with the National Board of Trial Advocacy, American Board of Trail Advocacy, Lackawanna County Bar Association, Wilkes-Barre Law and Library Association, and Martindale-Hubble AV Rated. His professional activities include a Special Trial Master in Luzerne and Lackawanna County, a Member of Health Law Committee, Board Certification by the National Board of Trial Advocacy, Board of Directors from 2011-2015 for the Lackawanna County Bar Association and Former Solicitor for Area Agency on Aging.

Over a successful career, Professor Holland has practiced law in Northeastern and Central PA, and holds membership with the New York State Bar Association. Professor Holland shows interest in the community with being involved with the Northeastern Pennsylvania Trial Lawyers’ Association (Former VP), Nativity of Our Lord Parish, Glenmaura Country Club, the Women’s Resource Center.

Top of Page

Maggie R. Koehler, MBA
Professor & Faculty Specialist, Healthcare Administration & Human Resources
Expertise: Healthcare Finance, Healthcare Technology  & Human Resources

Maggie Koehler, MBA is a member of the full-time faculty in the University of Scranton's Healthcare Administration and Human Resources Department. She teaches in both the undergraduate and graduate degree programs where she primarily teaches courses in healthcare finance, healthcare information technology, and healthcare/behavioral research. She is likewise a Faculty Specialist and Fieldwork Coordinator in the Department's MHA program.

She was previously employed with the Wyoming Valley Health Care System, where she served as Administrative Director and later, Vice President of Planning and Development, Senior Vice President of Finance, Chief Financial Officer, and Assistant Chief Executive Officer. She received a bachelor’s degree in finance and economics and an MBA from The University of Scranton. She was also a Fulbright Scholar to New Zealand. Most recently, she has been a self-employed business consultant.

Top of Page

William Miller, Ph.D., MHA
Professor, Graduate Program in Health Informatics & Healthcare Administration
Expertise: Quality and Operations Management, Patient Access, and Population Health

William Miller, Ph.D., MHA received his B.S. in Health Science from Lock Haven University of Pennsylvania, his MHA from The Pennsylvania State University, and his Ph.D. in Human Development – Health Promotion from Marywood University. He has over 20 years of customer service and leadership experience in both not-for profit and for-profit organizations where he has assumed various roles encompassing general management and oversight, marketing, staff development, budgeting, and client relationship management. In addition, he has experience as both an administrator and instructor in higher education, especially in the distance education and online teaching environment.

Dr. Miller has publication, poster, and presentation experience and has held adjunct faculty appointments with The Geisinger Commonwealth School of Medicine, Marywood University, and Wilkes University. His research interests are patient access to care and the effect of population health on the costs of healthcare. He is currently the Program Director for the Telehealth Intervention Programs for Seniors [TIPS], a high-tech, high-touch, grant-funded collaboration between the University of Scranton, United Way of Lackawanna and Wayne Counties, West Chester Public Private Partnership, and PACE University. The program is designed to utilize technology to remotely monitor patients aged 65+ with two or more chronic health conditions to assist the patients in self-managing chronic conditions, avoid unplanned emergency and medical visits, and reduce medical expenses.

Top of Page

Terri F. Smith, Ph.D., SPHR, SHRM-SCP
Assistant Professor, Health Administration & Human Resources Department
Expertise: Human Resource Management & Health Administration

Terri F. Smith, Ph.D., SPHR, SHRM-SCP, is an Assistant Professor in the Health Administration and Human Resources Department at The University of Scranton (PA). Dr. Smith holds a Ph.D. in Workforce Education and Development (WFED) from the Pennsylvania State University. She is a Certified Senior Professional in Human Resources (SPHR) and holds a SHRM-SCP Certification.  She teaches undergraduate, graduate, and web-based courses in Human Resource Management and Health Administration and has been with the University since 1995. Her research contributed to the development of the rubric used for the core work product submission for the first national ASTD CPLP certification exam. She holds professional membership in ASTD formerly called the American Society for Training and Development, the Society for Human Resources Management (SHRM) and the Pennsylvania Association for Adult and Continuing Education (PAACE). She is active at the local level in the Northeast Pennsylvania Chapter of SHRM (NEPA-SHRM) and was NEPA-SHRM Chapter president for 2008. Her research agenda and professional consulting interests are in the area of employment law, performance improvement, competency modeling, and research in the application and methodology used in teaching the adult learner. She has been published in Human Resource Development Review (HRDR) and Performance Improvement Quarterly (PIQ).

Top of Page

Stacy M. Smulowitz, Ph.D., ABC
Adjunct Professor, Healthcare Administration & Assistant Professor in Communications
Expertise: Strategy & Organizational Leadership

Stacy M. Smulowitz, Ph.D., ABC is an Assistant Professor in the Communications Department and an Adjunct Professor in the Master of Health Administration Program at the University of Scranton. Dr. Smulowitz completed her Ph.D. in Communication from Rutgers University, where her studies focused on theory and strategy for assessing and promoting excellence in organizational leadership. She also holds a Master’s degree from Ithaca College in Corporate Communication, a Bachelor’s degree from Wilkes University in Organizational and Interpersonal Communication, and is accredited through the International Association of Business Communicators (IABC).

Dr. Smulowitz currently serves as President of Smulowitz Communications, a strategic communication consulting firm that includes strategic planning, web site development, and internal and external communications. She also teaches courses at The University of Scranton at the undergraduate and graduate levels in advertising and marketing. Dr. Smulowitz has completed many publications, including her most recent publication in 2015, “Evidence for the Performance Prism in Higher Education”. She has also completed many peer-reviewed conference papers, including “The Role of Communication in the Organization”, a paper competitively seleced and preseted at the 106th annual convention of the Eastern Communication Association in Philadelphia, Pennsylvania. In 2014, she was invited as the keynote speaker for Interdependence day at the University of Scranton in Scranton, Pennsylvania. Some of her service activities throughout the University of Scranton include serving as Portfolio Reviewer for the Senior seminar capstone Communication course, serving as a member of the Departmental Review Board and serving as an Advisor in the Advertising Club.

Outside of the University, Dr. Smulowitz enjoys representing the Girl Scout Community as an Assitant Camp Leader and a Girl Scout’s Leader for the Daisy, Brownie, and Junior levels.

Top of Page

John P. Wiercinski, MHA, FACHE
Faculty Specialist, Graduate & Undergraduate Programs for Health Administration & Human Resources
Experise: Healthcare Planning & Administration

John P. Wiercinski is a full time Faculty Specialist at the University of Scranton in the Graduate and Undergraduate Programs for Health Administration and Human Resources. Prior to his appointment at The University, Professor Wiercinski served as the Regional Vice President for Geisinger Health System since 2005—first serving as the Chief Administrative Officer at Geisinger South Wilkes-Barre and then being promoted to Regional Vice President for Geisinger Northeast in 2007.

Prior to joining Geisinger, he was the President and Chief Executive Officer at Shamokin Area Community Hospital; Senior Vice President for Operations at Bradford Regional Medical Center; and appointed by former Governor Casey as the Director of Health Planning for the Pennsylvania Department of Health. Mr. Wiercinski also served as Assistant Administrator and Captain with the United States Air Force Hospital at Dover Air Force Base in Delaware.

Professor Wiercinski earned a Master’s Degree in Hospital and Health Administration from Xavier University in Cincinnati, Ohio, and his Bachelor of Science at The University of Scranton. A Fellow of the American College of Healthcare Executives, Professor Wiercinski also serves on the Boards of the Scranton Chamber of Commerce, Lackawanna College and Heritage Valley Partners. Mr. Wiercinski serves on the Advisory Panel for the Hospice of the Sacred Heart, St. Joseph’s Center Foundation, The Regional Bioscience Initiative and The Institute for Public Policy’s Health Care Task Force.

Top of Page

Sean Youngblood, MHA
Adjunct Professor, Healthcare  Administration
Expertise: Finance Planning  and Healthcare

Sean Youngblood, MHA, is an Adjunct Professor in the Health Administration Department at The University of Scranton. Professor Youngblood earned his Bachelor of Science degree in Accounting and Business Administration from Marywood University, Dunmore, PA and a Master in Health Administration from The University of Scranton. Today, Professor Youngblood is the Director of Finance at Northeast Rehabilitation Associates, P.C. and a Corporate Accountant at Radiological Consultants, Inc.
Professor Youngblood has a strong financial background holding a position as the CFO of Diagnostic Imaging Centers of Northeast PA. Here, his responsibilities included performing all accounting functions for several Independent Diagnostic Testing Facilities (IDTF), managing and directing the operations of the billing department, and preparation of financial statements and budgets. He has also served as the Financial Analyst/Executive Director of Heritage Alliance Independent Physician Association and Management Service Organization. As Executive Director, Professor Youngblood provided practice management consultation to independent practitioners and the Board of Directors. He also prepared financial statements to help develop a group purchasing organization, resulting in cost savings in supplies and purchases. In addition, Professor Youngblood also held the role of an Accountant for C.A.R.E., Inc. and Northeast Health and Hospice Care, Inc.

As a professor, Professor Youngblood believes that graduate education should take a self-directed approach with faculty support. He understands the importance of applied and practical experience to help students be employed upon graduation.

Top of Page

Ken Zula, Ph.D, SPHR
Assistant Professor, Healthcare Administration & Human Resources, Programs Director of Human Resource
Expertise: Human Capital Planning & Strategic Human Resource Management

Ken Zula, Ph.D, SPHR is an Assistant Professor of Health Administration and Human Resources in the Panuska College of Professional Studies at the University of Scranton. Dr. Zula has worked in the field of health care administration, non-profit management, and human resources for over 12 years. He is a certified Senior Professional in Human Resources (SPHR). He holds a Masters degree in Organizational Management from Misericordia University and a Doctor of Philosophy in Human Resource Development (HRD) from The Pennsylvania State University. Prior to entering academia, he held progressively more responsible senior human resource management positions including Vice President of Human Resources/Chief Privacy Officer for a large behavioral health care provider in Pennsylvania. In addition to his position in academia, Dr. Zula is the Chief Executive Officer (CEO) of Xceed America, Inc. which provides administrative, human resource, and support oversight to struggling not-for-profit organizations.

Dr. Zula's research interest and focus is on human capital planning and strategic human resource management. In particular, his research has focused on the linkages between talent and organizational strategic direction setting. His research articles have been published in several journals including the Journal of Leadership Studies, Human Resource Development Quarterly (HRDQ), Human Resource Development Review (HRDR), and the Journal of American Business Education. In addition, he has presented his research at numerous national and international conferences including the International Conference on Business and Economics Research (IBER) in Barcelona, Spain and Dublin, Ireland. Dr. Zula is a member of the Society for Human Resource Management (SHRM), the Academy of Management (AOM), and the Academy of Human Resource Development (AHRD).

 

Discover how an online MHA or MBA with Healthcare Management specialization from The University of Scranton can make a difference in your life. Request more information or speak with one of our Program Managers at 866-373-9547.